Independence, security and confidence. Knowing that your parents or vulnerable loved ones can continue to live independently and safely indoors and outside using our Personal SOS Alarm service.
24 Hour Support
Our emergency monitoring centre has experienced and certified professionals who handle all SOS & Falls speaking with the user directly through their Personal SOS Alarm.
With access to a Smartphone APP, you can keep an eye on your loved ones and see their last known location. If they have a fall or go wondering, you are notified by Push & Email notifications.
Certified & Accredited
Every year our supplier is evaluated by the TSA (Telecare Services Association) and obtains the maximum classification – Platinum Certification.
Emergency Services: All our operators handle an SOS emergency and Fall Alerts using a triage system. Should the user require immediate assistance, we will contact the emergency services and then the next of kin.
European Cover: We also cover up to 28 European Countries meaning, should your loved ones travel to Europe, they can take their Personal SOS Alarm with them and receive the same level of care.
No Contracts: We don't believe in contracts. Should you want to cancel your service, simply contact us by email or phone and will deactivate your Personal SOS Alarm service within 30 days!
COMPLETE PEACE OF MIND
All Personal SOS Alarms arrive ready to use. There is no installation required. If you're considering ordering an alarm today for your elderly loved ones, then please note, contactless delivery is available!
Secure:More than 20,000 people trust the service in the UK & throughout Europe.
Benefits:24/7 Monitoring Centre, Fall Detection and a Smartphone APP.
Hassle-Free: Personal SOS Alarm arrives ready to use. No installation required.
30 DAY MONEY BACK GUARANTEE
If you're not entirely happy with the service, then we will offer a Full Refund.
Not sure which plan you require? You can upgrade and downgrade at ANY time.
All SOS Emergencies triggered by the Personal SOS Alarm will contact the nominated contacts. The device will simultaneously call through the nominated contacts saved on the user's profile until someone answers. This, of course, can be changed at any time!
How many Emergency Contacts can we have?
You can store up to 5 Emergency Contacts.
Can I wear the Personal SOS Alarm in the shower?
Yes you can however, please do not fully submerge the device. It is grade IP67, meaning the device can be worn outside when it's raining too.
How many users can use the APP?
Up to 4 people can use the APP simultaneously. Log in on your Smartphone APP, Desktop or your Tablet. However, only one user can receive Push notifications at present. Up to 5 Email users can receive SOS & Fall Notifications. Please ensure 'Push', and 'Email' notifications are ON when using the APP.
I don't have any Contacts?
That's fine! We will connect all your SOS Emergencies through to our 24/7 Monitoring Response Centre. They will arrange help for you if required!
What is 'Desktop Family Centre'?
Family, friends and carers can access the Personal SOS Alarm users portal and adjust settings such as 'Low Battery Settings' and 'SOS Notifications'. They can access their 'GEO-Fence' parameter settings, especially those who wander from the house. We also include 'Last Events', 'Users Location', 'Set Up Notifications' for the following: SOS / Fall / Reminders / Battery Levels / Deep Sleep Mode and more. The Desktop Family Centre is set up to allow complete control and customisation over your loved ones Personal SOS Alarm.
Can I test the Personal SOS Alarm?
Yes, please do! Test the alarm as many times required until satisfied!
How long does the battery last?
3/4 days! However, you can change battery settings on the 'Family Centre' with the option of 3 different settings.
What do the Flashing Lights on the device mean?
They indicate a connection to the monitoring centre! These can be switched off in 'Deep Sleep Mode' via the user settings accessed via the 'Desktop Family Centre.'
Sounds too complicated for me!
Do not worry! We programme your Personal SOS Alarm specifically for you, so you can pretty much use it right away! The end-user DOES NOT have to download any APP or software. The APP and additional monitoring are designed for other family members! So if you like, we can set you up with the 24/7 Monitoring Centre WITHOUT the need and requirements of the APP. Just let us know when you place an order.